If you forgot your password: Step 1: Make sure you're logged out of DistroKid. (Click here, or click "More" > "sign out" to log out) Step 2: Go to distrokid.com and click "Sign ...Full article…
Here's how to change the email address associated with your DistroKid account: Sign into DistroKid Click "More" then "Account Settings" Click "Account" Boom. If you forgot t...Full article…
Trying to log into your existing DistroKid account but being asked to choose a plan instead? That usually means that you signed up with a different email address, or entered a t...Full article…
Log into www.distrokid.com and click on the "More" button (in Upper Right) > Account Settings > Credit Card to update your payment information.Full article…
Need a receipt for your bookkeeping? No problem! You can find detailed information about all charges by going to Settings (Gear in Upper Right) > Receipts.That should have you c...Full article…
Let's say you need a refund, but you no longer use the card that DistroKid originally charged. Where does the refund go? Great question! It varies by bank. If the you have anoth...Full article…
Generally, we reply to all emails within 1-2 days. If you're not receiving a response from DistroKid support, or not receiving the 2-step authentication emails, it's likely that...Full article…
Your account will automatically renew every year on the date that you signed up and paid for your current subscription. We do not send an email prior to charging the renewal fee...Full article…
Unfortunately, no. Currently DistroKid requires payment using Visa, Mastercard, or American Express cards.Full article…
Most Frequent Questions
- What is Vizy?
- How Long Does It Take for My Album to Be Available in Stores?
- If I Specify a Custom Release Date, When Will My Album Appear in Stores?
- Will It Cause Problems If There's Another Artist with the Same Name as Me?
- Can I Add A Featured Artist to My Track?
- Can I upload a single before my album, and then include that single on my album?
- Can I Edit My HyperFollow Page?
- Can I Change a Release Once It's Uploaded?
- How Do I Delete a Release from Stores?
- My Uploads Keep Failing Partway Through. Wussup with That?
- There Is an Error with a Track I Uploaded, Can You Just Release the Album Without the Error'd Track?
- Can I choose the start time for audio previews in stores?
- Do You Support Spotify Canvas?
- Why Does Spotify Show My Release Coming Out a Day Earlier Than Expected?
- Can DistroKid Distribute My Songs to TikTok?
- Help! I have the same/similar name as another artist, and my release landed on their page!
- How Can I Get a Verified Spotify Artist Profile?
- How Do I Update My Artist Bio or Photo in Stores?
- Music I've Uploaded for YouTube Music Is Appearing in a YouTube Channel I Don't Recognize
- How Can I Link to My Music on Stores?
- How Do I Find My Apple Artist URL?
- How Do I Get a Google Knowledge Graph?
- How Do I Find My Spotify URI?
- Can You Send My Music to Pandora?
- Facebook & Instagram FAQs
- Opted into YouTube Money, Got an Email from YouTube That Someone (Audiam or Interstreet Recordings) Made a Copyright Claim on My Music
- What's the Difference Between Using DistroKid to Upload My Music to YouTube, Versus Uploading It to YouTube Directly?
- My Release Hasn't Been Detected in Spotify/iTunes/Apple Music
- I Can't Find My Music in Stores by Searching
- Why Do My "Featured Artists" Look Different in Spotify vs Apple Music, vs Other Stores?
- The Audio Quality in Stores Isn't as Good as the Original I Uploaded. Why's That?
- How Do I Change My Existing Password?
- How Do I Change My Email Address?
- I Already Paid, But Can't Log Into My DistroKid Account
- How Do I Change My Credit Card Info?
- I Need a Receipt. How Do I Get a Receipt?
- My Card Got Stolen/Replaced, and I Need A Refund! What Happens?
- Why Didn't DistroKid Respond to My Email/Send My 2-Step Authentication Code?
- Can I Downgrade to a Lower DistroKid Plan?
- What Happens If I Stop Paying the Annual Fee?
- How Many Tracks Have I Sold?
- Can I Save My Bank Info to a File, and Open It in a Spreadsheet?
- When I Delete a Release, Do I Still Get My Earnings?
- Do I Need a PayPal Account to Get Paid?
- Is There a Minimum Payout Threshold?
- Can I Pay My Collaborators Automatically?
- I'm on the Team for a song. What percentage of the *album* sales do I get?
- “Invalid” Teams Email?
- I sent a Teams invite, but it was never accepted. Can I remove that email from my Team?