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Account Admin

Settings

  • How Do I Change My Existing Password?
  • How Do I Change My Email Address?
  • I Already Paid, But Can't Log Into My DistroKid Account
  • How Do I Change My Credit Card Info?
  • I Need a Receipt. How Do I Get a Receipt?
  • My Card Got Stolen/Replaced, and I Need A Refund! What Happens?
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Upgrades

  • Can I Downgrade to a Lower DistroKid Plan?
  • What is Social Phone?
  • I Recently Signed Up, but Wanna Upgrade. Will I Have to Pay the Full Amount of the Next Plan to Upgrade?
  • If I Upgrade My DistroKid Account, Will It Affect My Previous Albums & Singles?
  • If I Outgrow My Plan, Can I Upgrade Again?

Saying Goodbye :(

  • What Happens If I Stop Paying the Annual Fee?
  • How Do I Cancel My DistroKid Account?
  • If I Don't Renew My DistroKid Subscription, Will My Music Stay Live in Stores?
  • If I Cancel My Account, Can I Still Access My Backups in DistroKid Vault?

Most Frequent Questions

  • What is Vizy?
  • How Long Does It Take for My Album to Be Available in Stores?
  • If I Specify a Custom Release Date, When Will My Album Appear in Stores?
  • Will It Cause Problems If There's Another Artist with the Same Name as Me?
  • Can I Add A Featured Artist to My Track?
  • Can I upload a single before my album, and then include that single on my album?
  • Can I Edit My HyperFollow Page?
  • Can I Change a Release Once It's Uploaded?
  • How Do I Delete a Release from Stores?
  • My Uploads Keep Failing Partway Through. Wussup with That?
  • There Is an Error with a Track I Uploaded, Can You Just Release the Album Without the Error'd Track?
  • Can I choose the start time for audio previews in stores?
  • Does DistroKid Support Spotify Canvas (looping videos)?
  • Why Does Spotify Show My Release Coming Out a Day Earlier Than Expected?
  • Can DistroKid Distribute My Songs to TikTok?
  • Help! I have the same/similar name as another artist, and my release landed on their page!
  • How Can I Get a Verified Spotify Artist Profile?
  • How Do I Update My Artist Bio or Photo in Stores?
  • Music I've Uploaded for YouTube Music Is Appearing in a YouTube Channel I Don't Recognize
  • How Do I Find My Apple Artist URL?
  • How Do I Find My Spotify Album URI?
  • How Do I Get a Google Knowledge Graph?
  • How Do I Find My Spotify URI?
  • Can You Send My Music to Pandora?
  • Facebook & Instagram FAQs
  • Opted into YouTube Content ID, Got an Email from YouTube That Someone (Audiam or Interstreet Recordings) Made a Copyright Claim on My Music
  • What's the Difference Between Using DistroKid to Upload My Music to YouTube, Versus Uploading It to YouTube Directly?
  • Can DistroKid get my music on Twitch?
  • My Release Hasn't Been Detected in Spotify/iTunes/Apple Music
  • I Can't Find My Music in Stores by Searching
  • Why Do My "Featured Artists" Look Different in Spotify vs Apple Music, vs Other Stores?
  • The Audio Quality in Stores Isn't as Good as the Original I Uploaded. Why's That?
  • How Do I Change My Existing Password?
  • How Do I Change My Email Address?
  • I Already Paid, But Can't Log Into My DistroKid Account
  • How Do I Change My Credit Card Info?
  • I Need a Receipt. How Do I Get a Receipt?
  • My Card Got Stolen/Replaced, and I Need A Refund! What Happens?
  • Why Didn't DistroKid Respond to My Email/Send My 2-Step Authentication Code?
  • Can I Downgrade to a Lower DistroKid Plan?
  • What Happens If I Stop Paying the Annual Fee?
  • How Many Tracks Have I Sold?
  • Can I Save My Bank Info to a File, and Open It in a Spreadsheet?
  • When I Delete a Release, Do I Still Get My Earnings?
  • Do I Need a PayPal Account to Get Paid?
  • Is There a Minimum Payout Threshold?
  • Can I Pay My Collaborators Automatically?
  • I'm on the Team for a song. What percentage of the *album* sales do I get?
  • “Invalid” Teams Email?
  • I sent a Teams invite, but it was never accepted. Can I remove that email from my Team?