How Can We Help?
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The Basics
- I Have a Question Regarding a Charge/Refund
- What is DistroKid?
- How Much Does It Cost?
- I'm Switching from a Different Distribution Company to DistroKid. What's the Process?
- Is DistroKid Exclusive? Can I Still Use Other Distributors?
- Who Owns My Music?
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Uploading Music
- What Streaming Services Will My Music Appear In?
- Can I Choose the Start Time for Audio Previews in Streaming Services?
- Can I Choose Only Specific Streaming Services to Release My Music?
- How Long Does It Take for My Album to Be Available in Streaming Services?
- Will It Cause Problems If There's Another Artist with the Same Name as Me?
- Can I Add A Featured Artist to My Track?
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Store Specific
- How Do I Get My Song Linked to My Instagram Profile?
- Can DistroKid Submit My Music to Audiomack?
- How Do I Find My Artist/Album Page in Each Streaming Service?
- My music is mixed up with another artist's music
- Someone Uploaded My Song or Artwork!
- How Do I Update My Artist Bio or Photo in Streaming Services?
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Account Admin
- Why Is My Card Not Working?
- How Do I Change My Existing Password?
- How Do I Change My Email Address?
- I Already Paid, But Can't Log Into My DistroKid Account
- How Do I Change My Credit Card Info?
- What's My Renewal Date?
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Getting Paid
- How and When Do I Get Paid?
- How Much Do Streaming Services Pay Per Stream?
- How Much of My Earnings Does DistroKid Keep?
- When Will the Next Earnings Reports Arrive?
- What Info Is Contained in DistroKid Earnings Reports?
- How Many Tracks Have I Sold?
Most Frequent Questions
- I Have a Question Regarding a Charge/Refund
- Does DistroKid Provide ISRC Codes?
- Can I Upload Cover Songs?
- Why Were my Lyrics Rejected?
- How Do I Get My Song Linked to My Instagram Profile?
- Can DistroKid Submit My Music to Audiomack?
- How Can I Get a Verified Spotify Artist Profile?
- How Do I Find My Spotify URI's?
- How Do I Get an Official Artist Channel on YouTube?
- How Do I Cancel My DistroKid Account?
- What is the password for my Form 1099 or Form 1042?
- Where Do I Enter My Payout Preferences So I Can Get Paid?