How Can We Help?

Most Frequent Questions

• What is Vizy?
• How Long Does It Take for My Album to Be Available in Stores?
• If I Specify a Custom Release Date, When Will My Album Appear in Stores?
• Will It Cause Problems If There's Another Artist with the Same Name as Me?
• Can I Add A Featured Artist to My Track?
• Can I upload a single before my album, and then include that single on my album?
• Can I Edit My HyperFollow Page?
• Can I Change a Release Once It's Uploaded?
• How Do I Delete a Release from Stores?
• My Uploads Keep Failing Partway Through. Wussup with That?
• There Is an Error with a Track I Uploaded, Can You Just Release the Album Without the Error'd Track?
• Can I choose the start time for audio previews in stores?
• Does DistroKid Support Spotify Canvas (looping videos)?
• Why Does Spotify Show My Release Coming Out a Day Earlier Than Expected?
• Can DistroKid Distribute My Songs to TikTok?
• Help! I have the same/similar name as another artist, and my release landed on their page!
• How Can I Get a Verified Spotify Artist Profile?
• How Do I Update My Artist Bio or Photo in Stores?
• Music I've Uploaded for YouTube Music Is Appearing in a YouTube Channel I Don't Recognize
• How Do I Find My Apple Artist URL?
• How Do I Find My Spotify Album URI?
• How Do I Get a Google Knowledge Graph?
• How Do I Find My Spotify URI?
• Can You Send My Music to Pandora?
• Facebook & Instagram FAQs
• Opted into YouTube Content ID, Got an Email from YouTube That Someone (Audiam or Interstreet Recordings) Made a Copyright Claim on My Music
• What's the Difference Between Using DistroKid to Upload My Music to YouTube, Versus Uploading It to YouTube Directly?
• Can DistroKid get my music on Twitch?
• My Release Hasn't Been Detected in Spotify/iTunes/Apple Music
• I Can't Find My Music in Stores by Searching
• Why Do My "Featured Artists" Look Different in Spotify vs Apple Music, vs Other Stores?
• The Audio Quality in Stores Isn't as Good as the Original I Uploaded. Why's That?
• How Do I Change My Existing Password?
• How Do I Change My Email Address?
• I Already Paid, But Can't Log Into My DistroKid Account
• How Do I Change My Credit Card Info?
• I Need a Receipt. How Do I Get a Receipt?
• My Card Got Stolen/Replaced, and I Need A Refund! What Happens?
• Why Didn't DistroKid Respond to My Email/Send My 2-Step Authentication Code?
• Can I Downgrade to a Lower DistroKid Plan?
• What Happens If I Stop Paying the Annual Fee?
• How Many Tracks Have I Sold?
• Can I Save My Bank Info to a File, and Open It in a Spreadsheet?
• When I Delete a Release, Do I Still Get My Earnings?
• Do I Need a PayPal Account to Get Paid?
• Is There a Minimum Payout Threshold?
• Can I Pay My Collaborators Automatically?
• I'm on the Team for a song. What percentage of the *album* sales do I get?
• “Invalid” Teams Email?
• I sent a Teams invite, but it was never accepted. Can I remove that email from my Team?