How Can We Help?
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The Basics
- What is DistroKid?
- How Much Does It Cost?
- I'm Switching from a Different Distribution Company to DistroKid. What's the Process?
- What Services Does DistroKid Have for Record Labels?
- Switching to DistroKid from Spotify
- What Album Extras Does DistroKid Offer?
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Uploading Music
- Can I upload a single before my album, and then include that single on my album?
- What Stores Will My Music Appear In?
- How Long Does It Take for My Album to Be Available in Stores?
- Can I Specify a Future Release Date?
- If I Specify a Custom Release Date, When Will My Album Appear in Stores?
- Can I Pre-Sell My Music Before Its Release Date?
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Store Specific
- Help! I have the same/similar name as another artist, and my release landed on their page!
- How Can I Get a Verified Spotify Artist Profile?
- How Do I Update My Artist Bio or Photo in Stores?
- Music I've Uploaded for YouTube Music Is Appearing in a YouTube Channel I Don't Recognize
- Can I choose the start time for audio previews in stores?
- Do You Support Spotify Canvas?
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Account Admin
- How Do I Change My Existing Password?
- How Do I Change My Email Address?
- I Already Paid, But Can't Log Into My DistroKid Account
- How Do I Change My Credit Card Info?
- What's My Renewal Date?
- I Need a Receipt. How Do I Get a Receipt?
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Getting Paid
- How and When Do I Get Paid?
- When Will the Next Sales Reports Arrive?
- How Much of My Sales Does DistroKid Keep?
- What Info Is Contained in DistroKid Royalty Reports?
- How Many Tracks Have I Sold?
- I Know for a Fact That My Song Was Purchased More Times Than You're Reporting!
Promoted articles
- Can I upload a single before my album, and then include that single on my album?
- Can I Edit My HyperFollow Page?
- Can I Change a Release Once It's Uploaded?
- There Is an Error with a Track I Uploaded, Can You Just Release the Album Without the Error'd Track?
- Help! I have the same/similar name as another artist, and my release landed on their page!
- How Can I Get a Verified Spotify Artist Profile?
- How Do I Update My Artist Bio or Photo in Stores?
- Music I've Uploaded for YouTube Music Is Appearing in a YouTube Channel I Don't Recognize
- My Release Hasn't Been Detected in Spotify/iTunes/Apple Music